Hi, I need to set up RT and RTFM i think. We’re using google apps mail on
our domain. is this a non starter for using RT?
As folk wisdom says: a clever person is one that gets out of a trap that a
wise one would not have got into in the first place.
you can use fetchmail to get your emails : see there for instance :
http://wiki.bestpractical.com/index.cgi?POP3Mailgate
I never used it, but it seems straightforward
and
Gmail: Help Center - Configuring your email client: Outlook Express and
Outlook 2002 (Windows only):
just don’t consider all the Outlook stuff, but this article supplies the
Gmail servers :
I did not try this configuration for RT, but on my opinion it should work
without much hassle
Robert GRASSO
System Engineer
CEDRAT
15, Chemin de Malacher - Inovall�e - 38246 MEYLAN Cedex - FRANCE
Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09
mailto:Robert.Grasso@cedrat.com
Support service : mailto:support@cedrat.com
Commercial service : mailto:cedrat@cedrat.com
Web site : http://www.cedrat.com-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Chorg Heavy
Industries
Sent: Monday, May 28, 2007 3:06 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] question about google apps
Hi, I need to set up RT and RTFM i think. We’re using google apps mail
on our domain. is this a non starter for using RT?
As folk wisdom says: a clever person is one that gets out of a trap that a
wise one would not have got into in the first place.
So, I followed the Multiple Installs [1] instructions on the Wiki using
mod_perl2 and it didn’t work. So I went trying configurations and still
not working. Right now I have:
/opt/rt3 (first rt, it’s working in SSL and works ok)
/opt/rt3_one (this one don’t work)
/opt/rt3_two (neither do this)
I configured 3 “VirtualHosts” sections in my sites-enabled from apache2
and each one includes the line
Include “/opt/rt3/etc/apache2-modperl2.conf”
but each one with the correct path. I edited the .confs too and pointed
the paths to the right locations. I too edited the RT_SiteConfig files
to point to the correct web address and roots.
Even doing that, all I got is the “You’re almost there” page, even the
modperl configuration sets the handler to /rt.
Is there anything else on creating multiple instances? The SSL instance
always work, the other ones that I’m creating in the default :80 hosts
always give me the “You’re almost there”, even with the configuration
being the same as the SSL one.
Please, help? 
[]s
Jose P. E. Junior