Question about changing password for users

Hi

I am new in using the RT system.

We are evaluating the product. We are using RT 3 and Mysql 4.0.13.

I have problem when changing the password for accounts through the RT web.
I can
change users details except the password. When I change the password for user,
looks like the password is not changed and looks like the password of the
user is
always the default password of “root”. (“password”)

Anyone can help?

Lin

Huaikun Lin wrote:

looks like the password is not changed and looks like the password of the
user is
always the default password of “root”. (“password”)

Is your Digest::MD5 up to date? From memory, some older versions
had bugs that sound rather like what you’re seeing…
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

Hi Phil

I use Digest::MD5 2.25.

Lin

At 08:54 AM 7/17/2003 +1000, Phil Homewood wrote: