After some looking around I ran across the “CURRENT_USER” variable
that allowed me to create a saved search that worked for any logged in
user. I don’t remember where I found that variable, and it took me a
while to figure out what the variable contained so I could accurately
use it. Is there, somewhere buried in the documentation that I can’t
find, a list of all of these variables usable in ticket queries?
Ray Wadkins | Web Developer, Customer Facing Technology
Michael C. Fina
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