To get around creating a new MX record, I set up a user in the aliases
file on our actual mail server that points an address on the RT server.
Just make sure you change the correspond address on your queue to match
the “outside” address.
aliases file from main mail server:
#aliases brought forward from old server
I am in the process of setting up an RT system for our organization.
OS - Solaris 10 (sparc) - on a sparse root zone
MTA - PostFix
User Base <100
I am still reading the docs and will do a manual installation since the
is not current.
Does the RT server need to be able to receive email, or can the user
just create a ticket
via the web interface. (the server sending email from the server is not
an issue, all of our
Solaris boxes send system messages to our email address via PostFix)
My reason for asking is that this will require to us to get an MX record.
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Network Resources Department
Raymond Walters College
University of Cincinnati