Query Builder - Search queries resolved after due-date

RT Users
1

Hi,

Is it possible to search for tickets which were resolved too late, as in,
after their due date?
For example, I would like to search for all tickets of last month, which had
a resolved date after their due date.

I tried by setting Resolved > ‘Due’, but the results are quite random.

Thank you,

Wim Jaap van Vliet

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2

Hi,

Is it possible to search for tickets which were resolved too late, as in,
after their due date?
For example, I would like to search for all tickets of last month, which had
a resolved date after their due date.

I tried by setting Resolved > ‘Due’, but the results are quite random.

Not at the moment. Some code we plan to include into 4.2 (charts
improvements) will move us closer to implement this, but still it will
need some work that is not scheduled at this moment.

Thank you,

Wim Jaap van Vliet

–
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Best regards, Ruslan.