Hi All,
New user to the forum and RT. I had a search in the forum for what I was after but was unable to find anything I can use.
I am trying to retrieve all ‘Resolved’ tickets in 3 different queues but not quite sure as to how this is done. How would I update the below query to include the following queues: ‘Team’, ‘Support’ & ‘IT’.
Status = ‘resolved’ AND Created > ‘2018-07-01’ AND Queue = 'Admin’
Thank you for any help with this.