This is a followup on issues I was having with Query Builder losing the
query, After a lot of testing and playing around, turned out it wasn’t
just the query that was vanishing, but the entire session wasn’t being
After a lot of playing around, it seems the sessions where getting
truncated when being retrieved from the database when using
Seems the session is getting larger than this, which of course gives
problems when the session is retrieved.
Also, Apache::Session::Oracle seems to want you to set this in its
arguments, even if it is already set on the database handle.
So, locally I’ve changed
And in ~rt/local/html/Elements/SetupSessionCookie
I have added
Commit => 0,
LongReadLen => 10485760
To the session setups.
Hope this helps anyone having these issues
From: Jesse Vincent [mailto:firstname.lastname@example.org]
Sent: Wednesday, January 05, 2005 11:56 AM
To: Matthew Watson
Subject: Re: [rt-users] Query builder losing the query
I seem to recalled seeing this before, but I couldn’t find it in my
history. So I apologise if this has been over.
I am running RT 3.2.2
Try the 3.2.3 prerelease?
I notice, when you build a search, then click on a ticket, then go
to the Query Builder, the query is gone.
Now, firstly I’m unclear if this is a problem, or if this is how rt3
meant to work (it doesn’t work like this is rt2). And
Secondly, if it is an issue, is there a fix floating around for it?
Netspace Online Systems
Be sure to check out the RT wiki at http://wiki.bestpractical.com
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