Hi there;
My system: rt-3.2.3 (I know I need to upgrade 3.4, I’ll be doing that in a
couple of months)
Perl v5.8.6 under linux ,DBIx::SearchBuilder v1.26;mod_perl v1.999020;Mysql
4.12 and apache2
I have a strange problem in Query builder, when searching on Created ,
Lastupdated or any date related search, if for example I need tickets
created on 20/07/2005, the results I get are tickets created on 19/07/2005
… if I query tickets created today I get the correct results
Tailing rt.log I see that the query going in is correct ‘Created =
20/07/2005’, the time stamps in the ticket display and Tickets table are
corrects, both RT and the system (Gentoo) are set to BST …
Has anyone else had a similar problem, I searched the mailing list and did
not find anything ?
Any suggestions of how to tackle this?
Many thanks;
Roy
Hi,
I sent an e-mail about this a few days ago (Problem with Searches). I
have exactly the same problem.
I’m runing on rt-3.4.2 with apache v1.27, mod_perl v1.29 and
DBIx::SearchBuilder v1.27.
Can some body help us,
Thanks in Advance,
Olivier2005/7/21, Raed El - Hames r@elhames.co.uk:
Hi there;
My system: rt-3.2.3 (I know I need to upgrade 3.4, I’ll be doing that in a
couple of months)
Perl v5.8.6 under linux ,DBIx::SearchBuilder v1.26;mod_perl v1.999020;Mysql
4.12 and apache2
I have a strange problem in Query builder, when searching on Created ,
Lastupdated or any date related search, if for example I need tickets
created on 20/07/2005, the results I get are tickets created on 19/07/2005
… if I query tickets created today I get the correct results
Tailing rt.log I see that the query going in is correct ‘Created =
20/07/2005’, the time stamps in the ticket display and Tickets table are
corrects, both RT and the system (Gentoo) are set to BST …
Has anyone else had a similar problem, I searched the mailing list and did
not find anything ?
Any suggestions of how to tackle this?
Many thanks;
Roy
The rt-users Archives
Be sure to check out the RT Wiki at http://wiki.bestpractical.com