I am running RT 3.4.5 on FreeBSD and am having a sendmail or rt-mailgate
problem. No mail manages to go in or come out of rt (although the web
interface works just fine otherwise).
I can telnet to sendmail and run the usual tests, and I can send a
message to sendmail from a client, which receives the report that the email was
sent without errors. The maillog, however, is filled with EX_TEMPFAIL messages
from the mail failing to be accepted by rt-mailgate:
sm-mta: l1H3MNqa000662: to="|/usr/libexec/sm.bin/rt-mailgate --queue unassigned --action
correspond --url https://removed.for.privacy",
firstname.lastname@example.org (26/0), delay=00:01:16, xdelay=00:01:16,
mailer=prog, pri=30717, dsn=4.0.0, stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL
I have tried changing the mail/aliases file for sendmail to route messages to
rt-mailgate directly (not through smrsh) and the error is virtually the same.
(yes, I ran newaliases after changing the aliases file)
If I envoke rt-mailgate directly, it generates no errors and listens politely
while I dump in well formatted mail, but nothing seems to come from this.
(Perhaps I am missing some needed option).
I have turned on debugging in RT, but have not seen any enlightening messages
that could point me in the right direction.
Does anyone have some pointers or a debugging procedure that could help me track
John H. Nyhuis
Dept. of Pediatrics
HS RR541C, Box 356320
University of Washington