we have a problem with mailloops and rt-2.0.13.
we get a mail loops when some spam-idiots send mail of the form
where email@example.com is a forward to the tracker into the queue ``bla’’.
we need to have autoreply enabled on our queues and use the bla-comment
feature to have the ability of attachments and send a cc-mail to the owner
of a ticket when the user replyed again.
is there a simple way to check within the tracker if requestor and
queue-address are the same to prevent this kind of mail-loops?
SILVER SERVER \\\\\\\\\\\\\\\\\\\\\\\ \\\ \
firstname.lastname@example.org, email@example.com, firstname.lastname@example.org www.sil.at | www.enemy.org
** PGP-Key-ID: 0xA941452D | “Why are we hiding from the police, dad?” -
--------------------------| “Because we use vi, son. They use Emacs”.