Proper way to backup RT Database (Jim Brandt)

Fixed the issue. PEBKAC. It helps if you actually back up the RT
database & not something else. Looks like I’m set.

Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
sjc@qvii.com
“Thank you for helping us help you help us all.”
–For email related issues, please contact postmaster@qvii.com

Btw,

Few months ago i noticed a strange behaviour, I ran mysqldump and sometimes he didn’t dump all and don’t show any error message, so I made a script that use mysqldump and after that look at last line for “-- Dump completed on” because when that problem occur I just don’t get any error and .sql file looks incomplete.

-----Mensagem original-----De: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] Em nome de Cena, Stephen (ext. 300)
Enviada em: quinta-feira, 23 de maio de 2013 17:13
Para: rt-users@lists.bestpractical.com
Assunto: Re: [rt-users] Proper way to backup RT Database (Jim Brandt)

Fixed the issue. PEBKAC. It helps if you actually back up the RT database & not something else. Looks like I’m set.

Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
sjc@qvii.com
“Thank you for helping us help you help us all.”
–For email related issues, please contact postmaster@qvii.com

RT Training in Seattle, June 19-20: Training — Best Practical Solutions