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Prog mailer (/usr/sbin/smrsh) exited with EX_TEMPF AIL

ESantelices January 26, 2004, 11:51pm 1

I am up update I did verify that all required perl modules were installed
and the “latest” versions.From: damon.henthorne@link11.net
To: ESantelices@ibill.com
Cc: rt-users@lists.fsck.com
Sent: 1/26/2004 2:35 PM
Subject: Re: [rt-users] prog mailer (/usr/sbin/smrsh) exited with
EX_TEMPFAIL

I had a very similar problem after upgrading to RT 3.0.8 from RT2, I had
installed MIME-tools-5.411 and the problem went away after I installed
MIME-tools-5.411a instead. I got the package from search.cpan.org.

Hope this helps.

I’m getting the following error on a machine that was running RT 3.0.4
and
RH 8/sendmail just fine for months.

We upgraded to RH9/sendmail and RT 3.0.8 and now I get the above
error.
When I run the following command this is what I get.

/opt/rt3/bin/rt-mailgate --queue general --action correspond --debug
–url=http://rt.ibill.com/ < ~/testmsg

I have check everything and even had a collogue familiar with RT
installs
look everything over and we cannot find the cause of the problems.
Can't use string ("SessionType") as a HASH ref while
"strict refs" in use at /opt/rt3/lib/RT/Interface/Email.pm

line

Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line
131
HTML::Mason::Exceptions::rethrow_exception(‘Can't use string
("SessionType") as a HASH ref while "strict refs"
in use
at /opt/rt3/lib/RT/Interface/Email.pm line 400.^J’) called at
/opt/rt3/lib/RT/Interface/Email.pm line 400
RT::Interface::Gateway(‘SessionType’, ‘REST’, ‘action’,
‘correspond’,
‘queue’, ‘general’, ‘message’, 'Return-Path:
<root@localhost.localdomain>^JReceived: from
localhost.localdomain
(tickets01 [127.0.0.1])^J by localhost.localdomain
(8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J for
<eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 31
HTML::Mason::Commands::ANON(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’, ‘general’, ‘message’, 'Return-Path:
<root@localhost.localdomain>^JReceived: from
localhost.localdomain
(tickets01 [127.0.0.1])^J by localhost.localdomain
(8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J for
<eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line
134

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x83
e47b

8)', ‘SessionType’, ‘REST’, ‘action’, ‘correspond’, ‘queue’,
‘general’,
‘message’, 'Return-Path: <root@localhost.localdomain>^JReceived:
from
localhost.localdomain (tickets01 [127.0.0.1])^J by
localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
1069
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x83e47b8)’,
‘SessionType’, ‘REST’, ‘action’, ‘correspond’, ‘queue’, ‘general’,
‘message’, 'Return-Path: <root@localhost.localdomain>^JReceived:
from
localhost.localdomain (tickets01 [127.0.0.1])^J by
localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef, undef, ‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘general’, ‘message’, 'Return-Path:
<root@localhost.localdomain>^JReceived: from
localhost.localdomain
(tickets01 [127.0.0.1])^J by localhost.localdomain
(8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J for
<eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
338
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’, ‘general’, ‘message’, 'Return-Path:
<root@localhost.localdomain>^JReceived: from
localhost.localdomain
(tickets01 [127.0.0.1])^J by localhost.localdomain
(8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J for
<eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
338
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’, ‘general’, ‘message’, 'Return-Path:
<root@localhost.localdomain>^JReceived: from
localhost.localdomain
(tickets01 [127.0.0.1])^J by localhost.localdomain
(8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J for
<eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root@localhost)^J by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id
i0M4LKsv032283^J
for <eric@localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root@localhost.localdomain>^JTo:
eric@localhost.localdomain^JSubject:
test^JMessage-ID:

<Pine.LNX.4.44.0401212321140.32257-100000@localhost.localdomain>^J
MIME

-Version: 1.0^JContent-Type: TEXT/PLAIN;
charset=US-ASCII^J^Jtest^J^J’)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
297

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8
3ddc

60)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x83ddc60)’)
called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheH
andl

er=HASH(0x83ddc60)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=H
ASH(

0x901dd08)', ‘Apache::RequestRec=SCALAR(0x901d690)’) called at
/opt/rt3/bin/webmux.pl line 134
eval {…}(‘HTML::Mason::ApacheHandler=HASH(0x901dd08)’,
‘Apache::RequestRec=SCALAR(0x901d690)’) called at
/opt/rt3/bin/webmux.pl
line 134
RT::Mason::handler(‘Apache::RequestRec=SCALAR(0x901d690)’) called at
-e line
0
eval {…}(‘Apache::RequestRec=SCALAR(0x901d690)’) called at -e line 0

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