Profiling/monitoring on requesttracker

RT Users
1

Hi All,

I want to monitor the performance of my requesttracker and I wanted to ask the folks here if there exists any tool which can help in profiling/monitoring the performance of requesttracker. It would be very help if someone could provide recommended tune-ups for improving the performance.

Thanks and Regards
Srinath Kotu

2

Hi All,

I want to monitor the performance of my requesttracker and I wanted to ask the folks here if there exists any tool which can help in profiling/monitoring the performance of requesttracker. It would be very help if someone could provide recommended tune-ups for improving the performance.

Thanks and Regards
Srinath Kotu

Hi,

Probably the most important thing to monitor in RT is the performance of the
database queries, since the performance of the user interface directly reflects
that. Based on your choice of backend, take advantage of its “slow query logging”
to analyze it performance. For PostgreSQL, pgbadger is useful for drilling down
and identifying performance issues.

Regards,
Ken