Hello,
I had RT working fine a week ago. All of the sudden procmail is not
redirecting emails to the proper queues. This was working before and not
now. Something must have changed but I’m not sure what. Can anyone help?
Here I’m pasting the information I’m getting from the different logs when
opening a ticket on RT by sending an email to user@rt.domain.com
Procmail.log Information
— Logging /var/rt/home/procmail.log for rt, procmail: [13052] Thu Jun 7
11:40:13 2007
procmail: Assigning “MAILDOMAIN=rt.domain.com”
procmail: Assigning “RT_MAILGATE=/usr/bin/rt-mailgate”
procmail: Assigning “RT_URL=http://rt.domain.com/”
procmail: Assigning “LOGABSTRACT=all”
procmail: Match on
“(^((Original-)?(Resent-)?(To|Cc|Bcc)|(X-Envelope|Apparently(-Resent)?)-To):(.[^a-zA-Z])?).
user@rt.domain.com”
procmail: Executing “/usr/bin/rt-mailgate,–queue,My
Name,–action,correspond,–url,http://rt.domain.com/”
procmail: Assigning “LASTFOLDER=/usr/bin/rt-mailgate --queue My Name
–action correspond --url http://rt.domain.com/”
procmail: Notified comsat: “rt@:/usr/bin/rt-mailgate --queue My Name
–action correspond --url http://rt.domain.com/”
From anotheruser@domainB.com Thu Jun 7 11:40:13 2007
Folder: /usr/bin/rt-mailgate --queue My Name --action correspo 1783
An Error Occurred
302 Found
Maillog Information:
Jun 7 11:40:13 rt sendmail[13050]: l57FeDS1013050: from=<
anotheruser@domainB.com>, size=1503, class=0, nrcpts=1, msgid=<
002f01c7a91a$23182fe0$7100000a@computer>, proto=ESMTP, daemon=MTA, relay=
mail1.domain.com [128.121.34.15]
Jun 7 11:40:13 rt sendmail[13051]: l57FeDS1013050: to=user@rt.domain.com,
delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31694, dsn=2.0.0,
stat=Sent
Apache Access Log:
x.x.x.x - - [07/Jun/2007:11:49:35 -0400] “POST
//REST/1.0/NoAuth/mail-gateway HTTP/1.1” 302 314 “-” “libwww-perl/5.79”
Regards,