Hi List,
This is no longer a problem for us, because we will be running RT on its
own separate server. But in case anyone is interested…
When we installed RT v4.0.4 on our production linux Apache2/ModPerl
server, we discovered a conflict with other Mason/ModPerl applications.
When we disable the other ModPerl apps, RT4 is fine. We did not have
this problem with RT v3.8.x. It is quite possible that something is not
quite right with the other applications, but they have been running
smoothly for years. They are using Mason, but not PSGI. They each have
their own Mason cache area.
The symptom is an occasional 500 error from any RT web page, with lines
like this in the log:
Undefined subroutine CGI::PSGI::SUPER::read_multipart\n at
/opt/perl-512/lib/site_perl/5.12.3/HTML/Mason/PSGIHandler/Streamy.pm line
15\n, referer: https://www-test/rt4/Ticket/Create.html?Queue=26
(other CGI::PSGI subroutines too). Hitting reload or shift-reload will
initially bring up the correct page, but after a while all of the child
processes will seem to be polluted and RT becomes unusable. The other
ModPerl application web pages are fine.
We are running:
Linux RHEL 5 (but install our own perl and apache)
Apache 2.2.21 - prefork
ModPerl 2.0.5
HTML::Mason 1.45
Plack: 0.9982
PSGI: 1.03
Let me know if interested in more details.
Jim Berry
Hi List,
This is no longer a problem for us, because we will be running RT on its
own separate server. But in case anyone is interested…
I believe the following option may help:
When we installed RT v4.0.4 on our production linux Apache2/ModPerl server,
we discovered a conflict with other Mason/ModPerl applications. When we
disable the other ModPerl apps, RT4 is fine. We did not have this problem
with RT v3.8.x. It is quite possible that something is not quite right
with the other applications, but they have been running smoothly for years.
They are using Mason, but not PSGI. They each have their own Mason cache
area.
The symptom is an occasional 500 error from any RT web page, with lines like
this in the log:
Undefined subroutine CGI::PSGI::SUPER::read_multipart\n at
/opt/perl-512/lib/site_perl/5.12.3/HTML/Mason/PSGIHandler/Streamy.pm line
15\n, referer: https://www-test/rt4/Ticket/Create.html?Queue=26
(other CGI::PSGI subroutines too). Hitting reload or shift-reload will
initially bring up the correct page, but after a while all of the child
processes will seem to be polluted and RT becomes unusable. The other
ModPerl application web pages are fine.
We are running:
Linux RHEL 5 (but install our own perl and apache)
Apache 2.2.21 - prefork
ModPerl 2.0.5
HTML::Mason 1.45
Plack: 0.9982
PSGI: 1.03
Let me know if interested in more details.
–
Jim Berry
RT Training Sessions (http://bestpractical.com/services/training.html)
Best regards, Ruslan.