I’m trying to upgrade my RT instance from 4.2 to 4.4. I use
RT::ExternalAuth::LDAP to authenticate users from my OpenLDAP server.
This configuration has been working perfectly in RT 4.2 (and earlier
versions) for years. After upgrading to RT 4.4, I am not able to log
in to RT at all. My RT_SiteConfig.pm and rt-log.txt files are
The interesting thing to note is that the log file says nothing
about attempting to connect to any LDAP servers, and a tcpdump shows
no traffic from the RT server to the LDAP server, so I’m pretty sure
something is broken in my configuration file, but after staring at it
for hours and comparing it to the RT documentation, I can’t find what
I’m doing wrong or what’s changed between RT 4.2 and RT 4.4.
I am positive that the configuration file attached is the one being
used, because if I change the OwnerEmail setting, the login screen
shows the new value.
Any help at all is greatly appreciated. Thanks!
Baskin Engineering, Room 313A
rt-log.txt (3.78 KB)
RT_SiteConfig.pm.txt (1.8 KB)