Problems with RT::BugTracker::Public

RT Users
1

Hello!

I today installed RT::BugTracker::Public on my
RT3.8.6 machine on Linux (Ubuntu 8.10)
The rt3.8.6 comes from the bp tarball.

After installing the module I get

“Can’t use an undefined value as a HASH reference
at /opt/rt3/share/html/Elements/Header line 144.”

in the RT_SiteConfig I have:
Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
/+Public/|
/+REST/\d+.\d+/NoAuth/)!x );

Set($WebPublicUser, ‘public’);

best regards!

sven

2

Hello Sven,

This extension is part of rt.cpan.org with RT-BugTracker and other
things. It runs on RT 3.6 at this moment, but at this moment I port
things over 3.8.

However, it’s kinda specific extension and I’m not sure that it will
be suitable for you.

What exactly are you trying to do?On Thu, Nov 26, 2009 at 1:15 PM, Sven Sternberger sven.sternberger@desy.de wrote:

Hello!

I today installed RT::BugTracker::Public on my
RT3.8.6 machine on Linux (Ubuntu 8.10)
The rt3.8.6 comes from the bp tarball.

After installing the module I get

“Can’t use an undefined value as a HASH reference
at /opt/rt3/share/html/Elements/Header line 144.”

in the RT_SiteConfig I have:
Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
/+Public/|
/+REST/\d+.\d+/NoAuth/)!x );

Set($WebPublicUser, ‘public’);

best regards!

sven

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Best regards, Ruslan.

3

Hello Ruslan!

This extension is part of rt.cpan.org with RT-BugTracker and other
things. It runs on RT 3.6 at this moment, but at this moment I port
things over 3.8.

ok

However, it’s kinda specific extension and I’m not sure that it will
be suitable for you.

What exactly are you trying to do?

I run a dedicated RT for a software developer group at DESY,
they want to give anonymous users the right to see tickets
with correspondence, status …
So I thought the public interface from RT-BugTracker-Public
sounds promissing.

best regards!

sven