Problems with authentication

RT Users
1

Hi all,

I recently learned about RT from the mod_perl page, and decided to give it a try… I compiled apache w/mod_perl/mod_ssl installed rt 2.0.13 w/o problems. I installed HTML::Mason 1.04 and all the rest of packages from CPAN as per ‘make fixdeps’ without problems.

When I point my browser to the site, I get the Login page, but when I input the username/password (root/xxxx) I get the same page with the fields blank!! If I add the user/pass fields on the URL, I log in as root, but cannot create/modify anything. What gives??

Jorge Valdes
jvaldes@sv.intercomnet.net

2

Jorge Valdes wrote:

Hi all,
[snip]
When I point my browser to the site, I get the Login page, but when I input
the username/password (root/xxxx) I get the same page with the fields
blank!! If I add the user/pass fields on the URL, I log in as root, but
cannot create/modify anything. What gives??

The ‘root’ of RT is not the 'root of the underlying unix system. The initial
password for RT’s ‘root’ user is ‘password’

Regards,
Harald

Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com

hwagener.vcf (202 Bytes)