Hello.
I’m trying to set up a new q and group of 3 users for a project that we
are working on.
The users should get full general and staff rights to this q as well as
create privileges on 2 other qs.
I have this mostly working except that the users have 2 much access to
the 2 qs.
Here is the Permissions setup for the user that i’m working with.
User test belongs to group test.
On the incoming q which is the one i’m having problems with group test
only has create ticket and see q rights under general and nothing else.
There are no rules assigned to this q.
However, user test can do anything in the incoming q they want too,
including rejecting and reassigning tickets.
What am i missing?
System setup.
rt 4.0.19 running on debian 7 with mysql as the database and apache 2 as
the web server.
Hi all.
This is resolved.
I felt a little foolish when i found group rights under the global
configuration options.On 7/31/2015 4:55 PM, norman wrote:
Hello.
I’m trying to set up a new q and group of 3 users for a project that
we are working on.
The users should get full general and staff rights to this q as well
as create privileges on 2 other qs.
I have this mostly working except that the users have 2 much access to
the 2 qs.
Here is the Permissions setup for the user that i’m working with.
User test belongs to group test.
On the incoming q which is the one i’m having problems with group test
only has create ticket and see q rights under general and nothing else.
There are no rules assigned to this q.
However, user test can do anything in the incoming q they want too,
including rejecting and reassigning tickets.
What am i missing?
System setup.
rt 4.0.19 running on debian 7 with mysql as the database and apache 2
as the web server.