Hi, I’ve had a go at using the Debian package rt_2.0.14_test.deb
but have had some problems with the Apache configuration.
I’ve never installed RT before, so I don’t know how things are
set up in non-Debian installations.
Here are some notes on specific files:
/usr/share/doc/request-tracker/README.gz
…has an example Apache configuration which refers to ‘webmux.pl’,
which appears to have been renamed to ‘modperl-handler.pl’.
/usr/share/doc/request-tracker/examples/apache.conf
…an alternative Apache conf, but this doesn’t ‘require’ a startup
script, so Apache has no idea where to find the Perl modules.
/usr/lib/request-tracker/bin/modperl-handler.pl
…tries to ‘use’ config.pm, which is OK, but…
/usr/lib/request-tracker/perl/RT/Mason.pm
…tries to ‘use’ RT/Config.pm, which doesn’t exist.
I’ve currently got this in the Apache conf, which doesn’t work
because of the missing RT/Config.pm:
<VirtualHost *>
ServerName rt.thefinalword.org.uk
ServerAlias rt
DocumentRoot /usr/share/request-tracker/WebRT/html
PerlRequire /usr/lib/request-tracker/bin/modperl-handler.pl
PerlModule Apache::DBI
PerlModule RT::Mason
Any suggestions appreciated.
cheers,
Qef
— Geoff Richards -------><------- www.rosies-dumplings.co.uk/qef —
“I tried to fling my shadow at the moon,
The while my blood leapt with a wordless song.” – Theodore Roethke