Hi!
I have a few issues regarding the Custom Fields, and especially searching on them.
1: I can’t seem to find a way to make a CF global, so it shows up in the query builder before choosing a queue. It doesn’t show up before choosing the queue, even when I have applied the CF to all queues, but then again, this might just be me being blind on how to make the CF global(?)
2: When choosing to search on a CF value in the query builder, after having chosen a queue, it won’t add the statement to the query. I can add other things like dates etc., but not a CF field, just doesn’t go in “Current search”-box.
3: Is it possible to make it so that the quick search in the top of the screen searches specific CFs too?
I’m running a SVN checkout from about two days ago of the 3.5-TESTING branch.
Thanks in advance!
Cheers
Bjørn Skovlund Rydén
System- and Networkadministration
24/7 MusicShop
Hi!
I have a few issues regarding the Custom Fields, and especially searching on them.
1: I can’t seem to find a way to make a CF global, so it shows up in the query builder before choosing a queue. It doesn’t show up before choosing the queue, even when I have applied the CF to all queues, but then again, this might just be me being blind on how to make the CF global(?)
/Admin/Global/CustomFields/Queue-Tickets.html ?
2: When choosing to search on a CF value in the query builder, after having chosen a queue, it won’t add the statement to the query. I can add other things like dates etc., but not a CF field, just doesn’t go in “Current search”-box.
Tested with current SVN, it works.
3: Is it possible to make it so that the quick search in the top of the screen searches specific CFs too?
Do you mean “Simple search”?
I’m running a SVN checkout from about two days ago of the 3.5-TESTING branch.
Thanks in advance!
Cheers
Bjørn Skovlund Rydén
System- and Networkadministration
24/7 MusicShop
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Best regards, Ruslan.