Problems replying to mail using web interface

RT2 is great & works wonderfully… except that I can’t seem to reply to
e-mails out of the web interface. It appears to work fine - but the
reply never arrives at the client.

Autoreply scrips do work however (just to confuse the matter!)

… any thoughts/assistance would be greatly appreciated.


Andrew Yager
Real World Technology Solutions
Real People Real SolUtions™
ph: (02) 9945 2567 fax: (02) 9945 2566
mob: 0405 15 2568