I dont’ undestand what’s happening with RT.
when I reply to a ticket, on the web interface, it doesn’t send an email
to the requestor.
I know that my RT is sending emails, because I have the "autoReply"
turned on and it works.
Also I have the following permissions:
*Configuration-Queues-Group rights-AdminCc ReplyTo Ticket (I’m
replying with an AdminCc user)
*Configuration-Global-Everyone ReplyTo Ticket
Can you help me?