Problems on production box with 'comp' parameter after patching

RT Users
1

Hi,

I am running Redhat and running up2date and I get the error:

[Wed Sep 13 13:45:46 2006] [crit]: The ‘comp’ parameter (undef) to
HTML::Mason::Request::CGI->new() was an ‘undef’, which is not one of the
allowed types: scalar object

Stack:
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:127]
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:63]
[/usr/local/rt3/bin/webmux.pl:123]
[-e:0]
(/usr/local/rt3/bin/webmux.pl:125)

After applying the patches and opening the website. Looking at this
does anyone have any ideas what module is causing this and how to
correct? We were able to rollback the changes when this first happened
but when we tried the patches again this time we are unable to rollback
the patches. This is a critical error on our production system so any
immediate help is greatly appreciated.

-Tim

2

Sorry, here are the software versions

RT 3.4.5
RedHat ELAS4-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Flynn,
Timothy J
Sent: Wednesday, September 13, 2006 8:50 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Problems on production box with ‘comp’ parameter
afterpatching

Hi,

I am running Redhat and running up2date and I get the error:

[Wed Sep 13 13:45:46 2006] [crit]: The ‘comp’ parameter (undef) to
HTML::Mason::Request::CGI->new() was an ‘undef’, which is not one of the
allowed types: scalar object

Stack:
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:127]
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:63]
[/usr/local/rt3/bin/webmux.pl:123]
[-e:0]
(/usr/local/rt3/bin/webmux.pl:125)

After applying the patches and opening the website. Looking at this
does anyone have any ideas what module is causing this and how to
correct? We were able to rollback the changes when this first happened
but when we tried the patches again this time we are unable to rollback
the patches. This is a critical error on our production system so any
immediate help is greatly appreciated.

-Tim
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

3

Sorry, here are the software versions

What happens if you update CGI.pm from CPAN?

4

Jesse you are a lifesaver! Updating CGI.pm fixes it.

Thank you Thank you Thank you!!

-Tim

Sorry, here are the software versions

What happens if you update CGI.pm from CPAN?

RT 3.4.5
RedHat ELAS4

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Flynn,
Timothy J
Sent: Wednesday, September 13, 2006 8:50 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Problems on production box with ‘comp’ parameter
afterpatching

Hi,

I am running Redhat and running up2date and I get the error:

[Wed Sep 13 13:45:46 2006] [crit]: The ‘comp’ parameter (undef) to
HTML::Mason::Request::CGI->new() was an ‘undef’, which is not one of
the
allowed types: scalar object

Stack:
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:127]
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:63]
[/usr/local/rt3/bin/webmux.pl:123]
[-e:0]
(/usr/local/rt3/bin/webmux.pl:125)

After applying the patches and opening the website. Looking at this
does anyone have any ideas what module is causing this and how to
correct? We were able to rollback the changes when this first
happened
but when we tried the patches again this time we are unable to
rollback