Problems logging in after initial install

RT Users
1

I’ve been fiting for days with the install and I finally seem to have
everything running on the server side with no errors, and yet I can’t
login…

When I go to www.mywebaddress.com/rt I get the message stating “You’re
almost there” and telling me that I need to configure the site to use
mod_perl, fastcgi, etc… when I go to
www.mywebaddress.com/rt/install/index.htm it asks me to login, but
everything I try is invalid…

It’s getting to the point where I just want to scrap the whole project :frowning:

Where exactly do I tell it that I want to use mod_perl?

Sorry if this seems like a dumb question…I’ve been using linux for less
than a month, so I’m still wet behind the ears…

Jake

You know you’ve been playing Nethack too much when you look both ways down
the corridor, start to sweat… then realize you’re looking at your e-mail
address.

if it weren’t for fog, the world would have a very sucky framerate

before there was eve there was evil…and her name was lilith

tact is for people who aren’t witty enough to be sarcastic

The level of intelligence in the world remains constant while the population
continues to increase

2

Hi Jake,

I think your apache config needs help. The only reason you’ll get the “you’re almost there” page is if mason isn’t running in the directory your index.html file exists in.

If you have RT installed under your document root, you’ll have to tell apache that mason handles files in that directory. Something like this should work. This would be in your in httpd.conf

<Location /rt/>
AddDefaultCharset UTF-8
SetHandler perl-script
PerlHandler RT::Mason

You’re really close…keep trying.

mwFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jake
Sent: Wednesday, July 16, 2008 7:04 AM
To: RT-Users@lists.bestpractical.com
Subject: [rt-users] Problems logging in after initial install

I’ve been fiting for days with the install and I finally seem to have everything running on the server side with no errors, and yet I can’t login…

When I go to www.mywebaddress.com/rthttp://www.mywebaddress.com/rt I get the message stating “You’re almost there” and telling me that I need to configure the site to use mod_perl, fastcgi, etc… when I go to www.mywebaddress.com/rt/install/index.htmhttp://www.mywebaddress.com/rt/install/index.htm it asks me to login, but everything I try is invalid…

It’s getting to the point where I just want to scrap the whole project :frowning:

Where exactly do I tell it that I want to use mod_perl?

Sorry if this seems like a dumb question…I’ve been using linux for less than a month, so I’m still wet behind the ears…

Jake

You know you’ve been playing Nethack too much when you look both ways down the corridor, start to sweat… then realize you’re looking at your e-mail address.

if it weren’t for fog, the world would have a very sucky framerate

before there was eve there was evil…and her name was lilith

tact is for people who aren’t witty enough to be sarcastic

The level of intelligence in the world remains constant while the population continues to increase