Problems installing 3.4.4 with Postgres on FC3

Phil_Smith_III · October 9, 2005, 8:53pm

I ran the install and, after some struggles, got all the dependencies to be happy.

But when I did “httpd start”, it complained that Apache2.pm wasn’t found. @INC is close – it includes:
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
But Apache2.pm was in
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi/Bundle/
along with ApacheTest.pm and DBI.pm.

I copied Apache2.pm to
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
and then it complained that Apache/compat.pm wasn’t found. So I copied that to
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi/Apache
and then it complained that DBI.pm wasn’t found.

That one was in the installation info, so I did the
perl -MCPAN -e ‘install Apache::DBI’
(which presumably (?) would have solved the other 2 problems – but why didn’t the installation get this one right?) and then httpd started, but complained:
No root path(s) specified at /opt/rt3/bin/webmux.pl line 99
and visiting the root URL got a 404:
The requested URL /index.html was not found on this server.
which at least seems consistent with it being confused about the root path.

Googling and searching the archives suggests that there’s a bug that causes something (webmux.pl?) to be run twice, and that adding:
system(“touch $RT::MasonDataDir/obj/fake_file”);
to webmux.pl (presumably just before the failure) is the fix.

So I did that, and now httpd starts cleanly, but still 404s. The DocumentRoot statement reads:
DocumentRoot /opt/rt3/share/html
and there is an index.html in that directory. Googling for this one didn’t seem to shed any light.

I feel like I’ve made progress, but I’m not there yet, and can’t really even tell if I’m moving in the right direction. Any and all suggestions are appreciated.

Least hypothesis is that I don’t understand the section about configuring httpd.conf.

RT is the only web service on that machine.

The section I added to httpd.conf is (IP/hostname changed):

<VirtualHost 1.2.3.4>
ServerName my.servername.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTP-8

this line applies to Apache2+mod_perl2 only

PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl

RedirectMatch permanent (.*)/$ http://levanta.com$1/index.html SetHandler perl-script PerlHandler RT::Mason

Disclaimer: I’m far from a Linux expert. So if I’ve done something wildly stupid (likely!), be gentle

Thanks,
…phsiii

Ahalya_Nathan · October 10, 2005, 2:03pm

See if it works after removing the line “PerlModule Apache2
Apache::compat” from http.conf. Make sure that mod_perl is loaded like
this:
LoadModule perl_module modules/mod_perl.so

Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 504-7180 phone
(402) 504-5180 fax-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Phil
Smith III
Sent: Sunday, October 09, 2005 3:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Problems installing 3.4.4 with Postgres on FC3

I ran the install and, after some struggles, got all the dependencies to
be happy.

But when I did “httpd start”, it complained that Apache2.pm wasn’t
found. @INC is close – it includes:
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
But Apache2.pm was in
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi/Bundle/
along with ApacheTest.pm and DBI.pm.

I copied Apache2.pm to
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
and then it complained that Apache/compat.pm wasn’t found. So I copied
that to
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi/Apache
and then it complained that DBI.pm wasn’t found.

That one was in the installation info, so I did the
perl -MCPAN -e ‘install Apache::DBI’
(which presumably (?) would have solved the other 2 problems – but why
didn’t the installation get this one right?) and then httpd started, but
complained:
No root path(s) specified at /opt/rt3/bin/webmux.pl line 99
and visiting the root URL got a 404:
The requested URL /index.html was not found on this server.
which at least seems consistent with it being confused about the root
path.

Googling and searching the archives suggests that there’s a bug that
causes something (webmux.pl?) to be run twice, and that adding:
system(“touch $RT::MasonDataDir/obj/fake_file”);
to webmux.pl (presumably just before the failure) is the fix.

So I did that, and now httpd starts cleanly, but still 404s. The
DocumentRoot statement reads:
DocumentRoot /opt/rt3/share/html
and there is an index.html in that directory. Googling for this one
didn’t seem to shed any light.

I feel like I’ve made progress, but I’m not there yet, and can’t really
even tell if I’m moving in the right direction. Any and all suggestions
are appreciated.

Least hypothesis is that I don’t understand the section about
configuring httpd.conf.

RT is the only web service on that machine.

The section I added to httpd.conf is (IP/hostname changed):

<VirtualHost 1.2.3.4>
ServerName my.servername.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTP-8

this line applies to Apache2+mod_perl2 only

PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl

RedirectMatch permanent (.*)/$ http://levanta.com$1/index.html SetHandler perl-script PerlHandler RT::Mason

Disclaimer: I’m far from a Linux expert. So if I’ve done something
wildly stupid (likely!), be gentle

Thanks,
…phsiii

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Phil_Smith_III · October 10, 2005, 5:18pm

Hmm. That LoadModule wasn’t in httpd.conf, but adding it caused it to warn me that it was already loaded, so I removed it again.

Commenting out the “PerlModule Apache2 Apache::compat” didn’t seem to make any difference.

I appreciate the suggestions; got any more?

…phsiii-----Original Message-----
From: Nathan, Ahalya [mailto:Ahalya_Nathan@mudnebr.com]
Sent: Monday, October 10, 2005 9:04 AM
To: Phil Smith III; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Problems installing 3.4.4 with Postgres on FC3

See if it works after removing the line “PerlModule Apache2
Apache::compat” from http.conf. Make sure that mod_perl is loaded like
this:
LoadModule perl_module modules/mod_perl.so

Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 504-7180 phone
(402) 504-5180 fax

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Phil
Smith III
Sent: Sunday, October 09, 2005 3:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Problems installing 3.4.4 with Postgres on FC3