Problem

RT Users
1

Hi,

I have setup RT, which works fine through the web. I’m having problems getting it to work with qmail.

What I have is setup for qmail is:
Qmail, Vpopmail, Qmail-Scanner

I setup a queue, bills.

I created in the /home/vpopmail/domains/acm3.com
.qmail-bills

This file reads as:
| /var/qmail/bin/preline /usr/local/rt2/bin/rt-mailgate --queue bills --action correspond

Now, if I send an e-mail to bills@acm3.com, it enters the queue, but does not get processed out.

There are no errors in any of the logs.

I searched and did not find anything with the same type of problem description.

Any ideas / pointers?

Thanks much!!

Michael

2

There are no errors in any of the logs.

Qmail is not one of the best MTA’s when it comes to logging.

Do you see anything stuck in the queue?

Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / a capoeirista
PGP fingerprint: 2D92 980E 45FE 2C28 9DB7 9D88 97E6 839B 2EAC 625B
http://www.tendra.org/ | http://www.in-nomine.org/~asmodai/diary/
There are shadows in the garden. Like us, they are the children of the
sunlight. Learn to love them despite their darkness. For with the
onset of Night’s greater Darkness, they will fade and be forgotten…

3

The e-mail itself is in the queue.

I did find one other problem that may be the cause. I was in the web system, and could not create a ticket there either.

I would click on the create ticket, it would then basically timeout after about 2-3 minutes.

So I’m trying to figure that out… with nothing to go on.

Thanks

Michael

*********** REPLY SEPARATOR ***********On 3/9/2003 at 12:29 PM Jeroen Ruigrok/asmodai wrote:

-On [20030308 18:32], Michael (michael@acm3.com) wrote:

There are no errors in any of the logs.

Qmail is not one of the best MTA’s when it comes to logging.

Do you see anything stuck in the queue?

–
Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / a capoeirista
PGP fingerprint: 2D92 980E 45FE 2C28 9DB7 9D88 97E6 839B 2EAC 625B
http://www.tendra.org/ | http://www.in-nomine.org/~asmodai/diary/
There are shadows in the garden. Like us, they are the children of the
sunlight. Learn to love them despite their darkness. For with the
onset of Night’s greater Darkness, they will fade and be forgotten…

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4

I did find one other problem that may be the cause. I was in the web
system, and could not create a ticket there either.

I would click on the create ticket, it would then basically timeout
after about 2-3 minutes.

Mmm, I assume this is mod_perl with apache and not fastcgi?

Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / a capoeirista
PGP fingerprint: 2D92 980E 45FE 2C28 9DB7 9D88 97E6 839B 2EAC 625B
http://www.tendra.org/ | http://www.in-nomine.org/~asmodai/diary/
Everything comes to those who wait…

5

Yes, it is with mod_perl and not fastcgi,

Michael

*********** REPLY SEPARATOR ***********On 3/9/2003 at 7:42 PM Jeroen Ruigrok/asmodai wrote:

-On [20030309 16:32], Michael (michael@acm3.com) wrote:

I did find one other problem that may be the cause. I was in the web
system, and could not create a ticket there either.

I would click on the create ticket, it would then basically timeout
after about 2-3 minutes.

Mmm, I assume this is mod_perl with apache and not fastcgi?

–
Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / a capoeirista
PGP fingerprint: 2D92 980E 45FE 2C28 9DB7 9D88 97E6 839B 2EAC 625B
http://www.tendra.org/ | http://www.in-nomine.org/~asmodai/diary/
Everything comes to those who wait…