Problem with RTAddressRegexp

RT Users
1

Hi,

RTAddressRegexp doesn’t work as expected on my RT 3.6.5 system.

I have setup the following in
/etc/rt3/RT_SiteConfig.pm :
Set($RTAddressRegexp , ‘^(.*sladkofo@yahoo-inc.com)$’);

However I am still able to create tickets with that mail address. I
there anything I missed ?

regards,

Oleg Sladkoff
KELKOO - Service Architect
oleg.sladkoff@yahoo-inc.com
Yahoo messenger : Kelkoooleg
tel : +33 (0)476848147
gsm : +33(0)675768532

2

RTAddressRegexp doesn’t work as expected on my RT 3.6.5 system.

I have setup the following in
/etc/rt3/RT_SiteConfig.pm :
Set($RTAddressRegexp , ‘^(.*sladkofo@yahoo-inc.com)$’);

However I am still able to create tickets with that mail address. I
there anything I missed ?

Make it a non-referrable entry with ?: It didn’t work for me until I
did that.

Honestly that should be fixed in the code. It won’t work any other
way. :wink:

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness

3

Thank you so much Jo , that did the trick :wink:

here is the modified regexp :
Set($RTAddressRegexp , ‘^(?:.*sladkofo@yahoo-inc.com)$’);

Best regards, Oleg.On Wed, 2009-03-04 at 03:12 +0000, Jo Rhett wrote:

On Mar 2, 2009, at 8:02 AM, Oleg Sladkoff wrote:

RTAddressRegexp doesn’t work as expected on my RT 3.6.5 system.

I have setup the following in
/etc/rt3/RT_SiteConfig.pm :
Set($RTAddressRegexp , ‘^(.*sladkofo@yahoo-inc.com)$’);

However I am still able to create tickets with that mail address. I
there anything I missed ?

Make it a non-referrable entry with ?: It didn’t work for me until I
did that.

Honestly that should be fixed in the code. It won’t work any other
way. :wink:

Oleg Sladkoff
KELKOO - Service Architect
oleg.sladkoff@yahoo-inc.com
Yahoo messenger : Kelkoooleg
tel : +33 (0)476848147
gsm : +33(0)675768532