Problem with RT-remind on RT2

RT Users
1

Dear All,

I have a production machine with RT2 and a testing machine with RT3. The
rt-remind works prefectly on my RT3 but not RT2. When i run the script on
RT2 it give me the error

Undefined subroutine &RT::LoadConfig called at ./rt2-remind line 87.

I cannot change the production machine to RT3 for some reason and I would
like to have the script work. I know the script is designed for RT3. Could
someone please help me and let me know what is the difference in RT2 and RT3
that makes the error? My perl knowledge is not that much, please tell me in
more details. Thank you very much.

Best Regards,
Ada Hui

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2

I have a production machine with RT2 and a testing machine with RT3. The
rt-remind works prefectly on my RT3 but not RT2. When i run the script on
RT2 it give me the error

Undefined subroutine &RT::LoadConfig called at ./rt2-remind line 87.

I cannot change the production machine to RT3 for some reason and I would
like to have the script work. I know the script is designed for RT3. Could
someone please help me and let me know what is the difference in RT2 and
RT3 that makes the error? My perl knowledge is not that much, please tell
me in more details. Thank you very much.

I’m afraid I can’t help here - I’ve not used RT2, nor do I have access
to an RT2 system.

Cheers,
Tim.

Tim Bishop,
Computer Science Computing Officer.
PGP Key: 0x2950BFF8