Either you didn’t give “Everybody” the permissions needed (at least “Create
Ticket”) or that “Unprivilidged” needs to get that one (someone said it
here, but I think that was for the web interface create ticket).
From: vakeel ahmad [mailto:firstname.lastname@example.org]
Sent: Tue, March 25, 2003 11:49 AM
Subject: [rt-users] Problem with RT Mailgate
I have mail problem with rt-mailgate when something
send to rt mailgate it returns the mail and message is
(–“Ticket creation failed” No permission to create
tickets in the queue ‘general’ --).
How can I solve this problem.
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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm