Problem with reply

RT Users
1

Hi,

When I reply to a ticket, the mail is never sent.
I use rt 1.0.7 with exim.
There is a symlink : /usr/sbin/sendmail → /usr/local/exim/bin/exim.

Thanx in advance.

LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20
e-mail : jmlm@akio-solutions.com

2

There’s a couple of things:

Did you make the changes to your exim.conf as noted here:
ftp://ftp.fsck.com/pub/rt/contrib/exim.README

Also, did you make the proper changes to your /etc/aliases file (as noted
here):
http://lists.fsck.com/pipermail/rt-users/2001-February/001832.html

George-----Original Message-----
From: Jean MArtial LE MAGOROU
To: rt-users@lists.fsck.com
Sent: 3/14/01 11:38 PM
Subject: [rt-users] Problem with reply.

Hi,

When I reply to a ticket, the mail is never sent.
I use rt 1.0.7 with exim.
There is a symlink : /usr/sbin/sendmail → /usr/local/exim/bin/exim.

Thanx in advance.

LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20
e-mail : jmlm@akio-solutions.com

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

3

Hi,

Yes I do, these tricks are for incoming mails…
My problem is that I can’t send a mail from RT. Nothing appear in the log of EXIM and when i send an email manually by ‘mail’, it works…

ThanxOn Thu, 15 Mar 2001 10:36:37 -0500 George Warnagiris gwarnagiris@BabcockBrown.com wrote:

There’s a couple of things:

Did you make the changes to your exim.conf as noted here:
ftp://ftp.fsck.com/pub/rt/contrib/exim.README

Also, did you make the proper changes to your /etc/aliases file (as noted
here):
http://lists.fsck.com/pipermail/rt-users/2001-February/001832.html

George

-----Original Message-----
From: Jean MArtial LE MAGOROU
To: rt-users@lists.fsck.com
Sent: 3/14/01 11:38 PM
Subject: [rt-users] Problem with reply.

Hi,

When I reply to a ticket, the mail is never sent.
I use rt 1.0.7 with exim.
There is a symlink : /usr/sbin/sendmail → /usr/local/exim/bin/exim.

Thanx in advance.

LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20
e-mail : jmlm@akio-solutions.com

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20

4

edit /etc/config.pm

change the sendmail options from the long options to just

“-oi -t”;On Fri, Mar 16, 2001 at 08:08:57AM +0100, Jean Martial LE MAGOROU wrote:

Hi,

Yes I do, these tricks are for incoming mails…
My problem is that I can’t send a mail from RT. Nothing appear in the log of EXIM and when i send an email manually by ‘mail’, it works…

Thanx

On Thu, 15 Mar 2001 10:36:37 -0500 George Warnagiris gwarnagiris@BabcockBrown.com wrote:

There’s a couple of things:

Did you make the changes to your exim.conf as noted here:
ftp://ftp.fsck.com/pub/rt/contrib/exim.README

Also, did you make the proper changes to your /etc/aliases file (as noted
here):
http://lists.fsck.com/pipermail/rt-users/2001-February/001832.html

George

-----Original Message-----
From: Jean MArtial LE MAGOROU
To: rt-users@lists.fsck.com
Sent: 3/14/01 11:38 PM
Subject: [rt-users] Problem with reply.

Hi,

When I reply to a ticket, the mail is never sent.
I use rt 1.0.7 with exim.
There is a symlink : /usr/sbin/sendmail → /usr/local/exim/bin/exim.

Thanx in advance.

LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20
e-mail : jmlm@akio-solutions.com

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

–
LE MAGOROU Jean Martial
AKIO-SOLUTIONS
174 Quai de jemappes
75010 PARIS
tel : +33 (0)1 44 52 83 20

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

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70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

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