Problem with replay from RT

RT Users
1

I have problem with mail replay. Mail is receive by RT, but don’t send
autoreplay and correspondence and I don’t have any log (rt.log and message).

I use RH 8.0 with postfix and RT 2.0.15.
Scripts configuration in RT:
OnCreate AutoreplyToRequestors with template Autoreply
OnCreate NotifyAdminCcs with template AdminTicketCreate
OnComment NotifyOwner with template AdminComment
OnComment NotifyOtherRecipientsAsComment with template Correspondence
OnResolve NotifyAdminCcs with template AdminsResolve
OnResolve NotifyRequestorsAndCcs with template Resolved
OnTransaction NotifyOwner with template Transaction
OnCorrespond NotifyAllWatchers with template Correspondence
OnCorrespond NotifyOtherRecipients with template Correspondence

You have any idea.???

Thanx
Waldi

2

Waldemar Dabrowski wrote:

I have problem with mail replay. Mail is receive by RT, but don’t send
autoreplay and correspondence and I don’t have any log (rt.log and message).

Increase the logging to “debug” in your config.pm and restart apache.
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