Problem with mason handler

RT Users
1

Hi,

Last week we upgrader RT from 3.0.30 to 3.4. We thought all went well,
but today we get som errors in the httpd error_log.

When we add a comment or take a Ticket we got this error in the log
file:
[Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: Use of uninitialized
value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
228., referer: http://rt.orakel.uit.no/
[Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: Use of uninitialized
value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
228., referer: http://rt.orakel.uit.no/

When we press comment, RT displays two comments, one blank and the one
we have written.

I thought it was because we was not using InnoDB, so I alter all the
Tables to use InnoDB, restartet mysl but the problem is still there.

Doen anybody know how to fix this?

Hilde

2

Hilde T Lauvset Rafaelsen wrote:

Hi,

Last week we upgrader RT from 3.0.30 to 3.4. We thought all went well,
but today we get som errors in the httpd error_log.

When we add a comment or take a Ticket we got this error in the log
file:
[Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: Use of uninitialized
value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
228., referer: http://rt.orakel.uit.no/
[Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: Use of uninitialized
value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
228., referer: http://rt.orakel.uit.no/
Install latest Text::Quoted from CPAN

3

Hilde T Lauvset Rafaelsen wrote:

Last week we upgrader RT from 3.0.30 to 3.4. We thought all went well,
but today we get som errors in the httpd error_log.

3.0.30? Really? :slight_smile:

[Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: Use of uninitialized
value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
228., referer: http://rt.orakel.uit.no/

Looks like you’re using a unsupported, known buggy version of perl.
Did you check dependencies before upgrading?