I wondered whether anyone else has experienced this slightly odd
behaviour with Internet Explorer.
IE returns its ‘cannot be found’ page when and only when a user attempts
to reply to a ticket. Other activities such as resolve/comment work just
fine and this behaviour persists across cookie deletion, cache clearance
Other browsers on windows seem to be unaffected even for this same user,
as do non-Windows clients.
While it would be convenient to just blame it on windows/IE and tell
them to get a real browser, sometimes that’s not an option.
If anyone else has seen this behaviour, I’d be glad to hear about it
even if it’s not resolved.
System Administrator, ECE
Carnegie Mellon University
Please use informative subject lines