Problem with ExtractCustomFieldValues-1.1b3

I tried to send this question to the author, but he is gone until August 9
(if I am reading German correctly).

Any chance any of you folks can help me with this?

I am trying to run ‘make install’ on this and I am getting this error…

Makefile:27: *** missing separator. Stop.

This is referencing this line in the Makefile

cp ExtractCustomFieldValues.pm ${RT_ACTION_PATH}/

I’ve added the paths at the top as directed

PERL = /usr/local/bin/perl
RT_PREFIX = /usr/local/rt3

I’ve never seen this error and I’m not sure how to fix. I have not modified
anything else in the file.

Thanks in advance,
Brett Barnhart

Sorry if this is a repeat… I didn’t see the first one come through…

I tried to send this question to the author, but he is gone until August 9
(if I am reading German correctly).

Any chance any of you folks can help me with this?

I am trying to run ‘make install’ on this and I am getting this error…

Makefile:27: *** missing separator. Stop.

This is referencing this line in the Makefile

cp ExtractCustomFieldValues.pm ${RT_ACTION_PATH}/

I’ve added the paths at the top as directed

PERL = /usr/local/bin/perl
RT_PREFIX = /usr/local/rt3

I’ve never seen this error and I’m not sure how to fix. I have not modified
anything else in the file.

Thanks in advance,
Brett Barnhart

Just in case you still need this, it means that there are spaces to
indent the makefile instead of real tabs.
Replace the spaces on line 27 with a tab and also on the next line.

Joop van de Wege JoopvandeWege@mococo.nl

Hello,

–Am Samstag, 14. August 2004 16:44 Uhr +0200 schrieb Joop van de Wege
JoopvandeWege@mococo.nl:

Just in case you still need this, it means that there are spaces to
indent the makefile instead of real tabs.
Replace the spaces on line 27 with a tab and also on the next line.

I just fixed this in the Makefile of the archive.

Dirk.

I have a problem with the RT Package ExtractCustomFieldValues-1.1b3.
The installation worked fine. I set up the scrip, the cf and the template as
it is described. But when I want to test with the examples it never works.
The debug log always says (for example: scan X-Mailer into cf Mailer):

Aug 16 09:09:24 request RT: Guessed encoding: ascii
Aug 16 09:09:25 request RT: load cf mailer
Aug 16 09:09:25 request RT: load cf done: 1 Found Object
Aug 16 09:09:25 request RT: look for cf in Header X-Mailer
Aug 16 09:09:25 request RT: matched value:

The matched value is never shown and never extracted! I don’t know0
how I should handle that? The same issue is with the body scan (example2)
and the X-MI-Test (example1)!

Can someone help me?

Best regards,
Gerald Eckerstorfer-----Ursprüngliche Nachricht-----
Von: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von Joop van de Wege
Gesendet: Samstag, 14. August 2004 16:44
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] Problem with ExtractCustomFieldValues-1.1b3

Just in case you still need this, it means that there are spaces to
indent the makefile instead of real tabs.
Replace the spaces on line 27 with a tab and also on the next line.

Joop van de Wege JoopvandeWege@mococo.nl

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com