I solved this problem by checking the privileges on the configuration-
queues->group rights. One group had “everyone” with “own ticket” and
once I removed that, the search screen loaded as fast as any of the
JoyOn Oct 28, 2008, at 12:47 PM, Ruslan Zakirov wrote:
Is select box with owners very long?
On Tue, Oct 28, 2008 at 6:18 PM, Joy Veronneau email@example.com wrote:
I am upgrading to RT 3.8.1 on an ubuntu vm. Everything seems to be
working ok except that when I click on Tickets->New Search, the
response time is very slow. Other functions seem lightning fast!
I am running mysql-server 5.0.51a-3ubuntu5.1.
I am wondering if anyone has any tips as to how I can improve the
speed of Tickets->New Search?
Thanks so much:)