Problem upgrading from 3.4.3 to 3.5.2

Hello Everyone,

We’re trying to upgrade from 3.4.3 to 3.5.2 and we have encountered
problems. The “make upgrade” seems to work fine, but when we run

/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
–action schema --datadir etc/upgrade/3.5.1

we get the error:

Creating database schema.
Couldn’t find schema file for mysql

The only item in etc/upgrade whose name is greater than
our previously installed RT version is 3.5.1.

Can anyone point us in the right direction?

Stewart
Stewart Tranter
Computing Services
Loughborough University

E: s.g.tranter@lboro.ac.uk
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 211586

Hi RT Users,

i’m trying to migrate from RT 2.0.15 to RT 3.0.9.

i have successfully dumped the DB with the latest rt2-to-rt3 Script and
trying to use the dumpfile-to-rt-3.0 /tmp/rt2dump/

I have change the dumpfile-to-rt-3.0 at the use libs line to point to the
correct rt3 instance.

I have also installed a fresh RT3.0.9 and tested, its working. If i start
the import Script i get tonns of errors like this:

uCreating user Unnamed user 3682
.[Mon Aug 22 10:42:44 2005] [error]: Could not create a new user -
(/opt/rt309/lib/RT/User_Overlay.pm:282)
Failed to create user for$VAR1 = {
‘CryptedPassword’ => undef,
‘Name’ => ‘Unnamed user 3682’
};

I have installed the RT to /opt/rt309 thats all correct.

Line 282 from User_Overlay.pm look like: 282
$RT::Logger->error("Could not create a new user - " .join(’-’. %args));

Need help pls.-

Torsten

Mit freundlichen Gruessen / With kindest regards

Torsten Brumm
IT Security Engineer

Kuehne + Nagel
HAM-MI-C

Ferdinand Strasse 29-33
20095 Hamburg / Germany

Tel: +49 40 329 15 199
Mail: torsten.brumm@kuehne-nagel.com
ICQ: 78258840

Hello Everyone,

We’re trying to upgrade from 3.4.3 to 3.5.2 and we have encountered
problems. The “make upgrade” seems to work fine, but when we run

/opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
–action schema --datadir etc/upgrade/3.5.1

we get the error:

Creating database schema.
Couldn’t find schema file for mysql

The only item in etc/upgrade whose name is greater than
our previously installed RT version is 3.5.1.

I thought we’d cleaned up that error message. But the short version is
"that’s not a problem. there were no schema changes." It should be safe
to ignore.