Problem loading ticket history

I just upgraded to RT 4.2.10 (from 4.2.6 and 3.8.8 before) and I’m
facing some problems.
When users click directly to a ticket URL (example: <URL:
https://rt-test/Ticket/Display.html?id=112250 >), the ticket metadata
shows up but the content of the section “History” keeps blank showing
only the “Loading” message forever.

I made tests with different browser (firefox and chrome), different
tickets, and different themes.
If you search the ticket on the search box or click it directly from the
dashboard it works correctly, only if you try to access the ticket URL

Any clue of what can cause this?

Thank you very much,


P.D. Great software BTW :slight_smile:

Marc Lopez
Barcelona Supercomputing Center
Centro Nacional de Supercomputacion
WWW: Tel: +34-93-405 42 24
e-mail: Fax: +34-93-413 77 21

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