Problem after upgrading from 3.2.3 to 3.4.4

RT Users
1

Hello. I upgraded RT from 3.2.3 to 3.4.4 on a FreeBSD 5.4
system from the ports tree. My upgrade command was:

make UPGRADE_RT32=yes DB_TYPE=mysql DB_HOST=xxx
DB_DBA_PASSWORD=xxx DB_DBA_USER=xxx DB_PASSWORD=xxx
DB_USER=xxx install

The xxx were valid values.

The upgrade went smoothly. However in the new version I
get an error when I click on the ‘Tickets’ link on the
left:

error: too many arguments at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1299
context:
…
265: # whether they should generate a full stack trace
(confess() and cluck())
266: # or simply report the caller’s package (croak()
and carp()), respectively.
267: # confess() and croak() die, carp() and cluck() warn.
268:
269: sub croak { die shortmess @_ }
270: sub confess { die longmess @_ }
271: sub carp { warn shortmess @_ }
272: sub cluck { warn longmess @_ }
273:
…
code stack: /usr/local/lib/perl5/5.8.7/Carp.pm:269
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/logcroak.al):74
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):286
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/freeze.al):269
/usr/local/rt3/lib/RT/Tickets_Overlay.pm:1299
/usr/local/rt3/share/html/Search/Listing.html:78
/usr/local/rt3/share/html/autohandler:215
raw error

I have searched the mailing list archives but have not
found anything related to this. My setup is as follows:

FreeBSD 5.4
Apache 1.3.34
Perl 5.8.7
RT 3.4.4

Please help.

Viren Patel
Chemistry & Biochemistry
University of Texas at Austin

2

Hello. I upgraded RT from 3.2.3 to 3.4.4 on a FreeBSD 5.4
system from the ports tree. My upgrade command was:

make UPGRADE_RT32=yes DB_TYPE=mysql DB_HOST=xxx
DB_DBA_PASSWORD=xxx DB_DBA_USER=xxx DB_PASSWORD=xxx
DB_USER=xxx install

The xxx were valid values.

The upgrade went smoothly. However in the new version I
get an error when I click on the ‘Tickets’ link on the
left:

error: too many arguments at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1299
context:
…
265: # whether they should generate a full stack trace
(confess() and cluck())
266: # or simply report the caller’s package (croak()
and carp()), respectively.
267: # confess() and croak() die, carp() and cluck()
warn.
268:
269: sub croak { die shortmess @_ }
270: sub confess { die longmess @_ }
271: sub carp { warn shortmess @_ }
272: sub cluck { warn longmess @_ }
273:
…
code stack: /usr/local/lib/perl5/5.8.7/Carp.pm:269
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/logcroak.al):74
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):286
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/freeze.al):269
/usr/local/rt3/lib/RT/Tickets_Overlay.pm:1299
/usr/local/rt3/share/html/Search/Listing.html:78
/usr/local/rt3/share/html/autohandler:215
raw error

I have searched the mailing list archives but have not
found anything related to this. My setup is as follows:

FreeBSD 5.4
Apache 1.3.34
Perl 5.8.7
RT 3.4.4

Please help.

More searching of the list archives revealed the solution:

http://lists.bestpractical.com/pipermail/rt-users/2005-August/033138.html

Viren Patel

3

try to clear sessions table.On 10/23/05, Viren Patel virenp@mail.utexas.edu wrote:

Hello. I upgraded RT from 3.2.3 to 3.4.4 on a FreeBSD 5.4
system from the ports tree. My upgrade command was:

make UPGRADE_RT32=yes DB_TYPE=mysql DB_HOST=xxx
DB_DBA_PASSWORD=xxx DB_DBA_USER=xxx DB_PASSWORD=xxx
DB_USER=xxx install

The xxx were valid values.

The upgrade went smoothly. However in the new version I
get an error when I click on the ‘Tickets’ link on the
left:

error: too many arguments at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1299
context:
…
265: # whether they should generate a full stack trace
(confess() and cluck())
266: # or simply report the caller’s package (croak()
and carp()), respectively.
267: # confess() and croak() die, carp() and cluck() warn.
268:
269: sub croak { die shortmess @_ }
270: sub confess { die longmess @_ }
271: sub carp { warn shortmess @_ }
272: sub cluck { warn longmess @_ }
273:
…
code stack: /usr/local/lib/perl5/5.8.7/Carp.pm:269
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/logcroak.al):74
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):286
blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/freeze.al):269
/usr/local/rt3/lib/RT/Tickets_Overlay.pm:1299
/usr/local/rt3/share/html/Search/Listing.html:78
/usr/local/rt3/share/html/autohandler:215
raw error

I have searched the mailing list archives but have not
found anything related to this. My setup is as follows:

FreeBSD 5.4
Apache 1.3.34
Perl 5.8.7
RT 3.4.4

Please help.

–
Viren Patel
Chemistry & Biochemistry
University of Texas at Austin

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