PriorityAsAString plugin question

RT Users
1

All,

I have a Priority as a String plugin configured. Here is my configuration
below.

Set( %PriorityAsString, ( Low => 0, Low-Med => 25, Med => 50, High => 100
) );
Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) );

In RT Priority, I now see,

Priority: Low-Med/Low-Med or Med/Med

I’d like to see only one of those. The Priority gets repeated after a “/”

Is there any way I can get around it?

Thanks!
Steve

2

Take “Med/Med” for example, first “Med” means “Priority”, the sencond one
means “Final Priority”.

you can avoid the second one if you don’t set “Final Priority”

sunnavyOn 12-01-05 15:41, RT User wrote:

All,

I have a Priority as a String plugin configured. Here is my configuration
below.

Set( %PriorityAsString, ( Low => 0, Low-Med => 25, Med => 50, High => 100
) );
Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) );

In RT Priority, I now see,

Priority: Low-Med/Low-Med or Med/Med

I’d like to see only one of those. The Priority gets repeated after a “/”

Is there any way I can get around it?

Thanks!
Steve

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3

Take “Med/Med” for example, first “Med” means “Priority”, the sencond one
means “Final Priority”.

you can avoid the second one if you don’t set “Final Priority”

Thank you! I’d prefer having only priority and not the final priority.
Where do I remove final priority so that I only see priority “Med”

Steve

4

I have done this in my version of the extension:
https://github.com/cloos/rt-extension-priorityasstring/commit/e8cac512d669b38a170de423c9cd13cd9bcfad95

-ChrisAm 05.01.2012 16:45, schrieb RT User:

Thank you! I’d prefer having only priority and not the final priority.
Where do I remove final priority so that I only see priority “Med”

Steve