Prevent queue mailing back

Hello,

Could someone point me in the right direction, I have several queues setup
that I don’t want mailing back when an e-mail is submitted, how is this
achieved?

Delte autoreply scrip.On 4/3/06, Michael Shanks mike@tekniq.org wrote:

Hello,

Could someone point me in the right direction, I have several queues setup
that I don’t want mailing back when an e-mail is submitted, how is this
achieved?


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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Commercial support: sales@bestpractical.com

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Best regards, Ruslan.

Quoth Ruslan Zakirov (ruslan.zakirov@gmail.com):> On 4/3/06, Michael Shanks mike@tekniq.org wrote:

Hello,

Could someone point me in the right direction, I have several queues setup
that I don’t want mailing back when an e-mail is submitted, how is this
achieved?

Delte autoreply scrip.


Best regards, Ruslan.

So, is there a good way to do this for only one queue, out of 20?

Deleting the global scrip and adding in 19 new local ones (and adding
it to all new queues created after this) seems the wrong thing.

If I had 19 queues I didn’t want to send autoreplies and only 1 I did,
that would make sense.

RT 3.4.5, btw.

Thanks!

JB

JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Living, Inc. Boston, MA 02129 www.tripmania.com

From FAQ: “search in mail archives”.
http://marc.theaimsgroup.com/?l=rt-users&w=2&r=1&s=disable+scrip&q=b

Solutions:
http://marc.theaimsgroup.com/?l=rt-users&m=114125434731313&w=2
http://marc.theaimsgroup.com/?l=rt-users&m=114735506430230&w=2
http://marc.theaimsgroup.com/?l=rt-users&m=114735709413533&w=2On 5/11/06, JB Segal jb@smarterliving.com wrote:

Quoth Ruslan Zakirov (ruslan.zakirov@gmail.com):

On 4/3/06, Michael Shanks mike@tekniq.org wrote:

Hello,

Could someone point me in the right direction, I have several queues setup
that I don’t want mailing back when an e-mail is submitted, how is this
achieved?

Delte autoreply scrip.


Best regards, Ruslan.

So, is there a good way to do this for only one queue, out of 20?

Deleting the global scrip and adding in 19 new local ones (and adding
it to all new queues created after this) seems the wrong thing.

If I had 19 queues I didn’t want to send autoreplies and only 1 I did,
that would make sense.

RT 3.4.5, btw.

Thanks!

JB


JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Living, Inc. Boston, MA 02129 www.tripmania.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html

Best regards, Ruslan.

Quoth Ruslan Zakirov (ruslan.zakirov@gmail.com):

From FAQ: “search in mail archives”.
http://marc.theaimsgroup.com/?l=rt-users&w=2&r=1&s=disable+scrip&q=b

Thanks. I’d searched before - a month or 2 ago, the last time I was
thinking about this - and not found anything. I have no idea what I
searched on.

(And given how much of this conversation happened today and yesterday, I
look like a right fool. :slight_smile:

JB

Solutions:
http://marc.theaimsgroup.com/?l=rt-users&m=114125434731313&w=2
http://marc.theaimsgroup.com/?l=rt-users&m=114735506430230&w=2
http://marc.theaimsgroup.com/?l=rt-users&m=114735709413533&w=2

Quoth Ruslan Zakirov (ruslan.zakirov@gmail.com):

Hello,

Could someone point me in the right direction, I have several queues setup
that I don’t want mailing back when an e-mail is submitted, how is this
achieved?

Delte autoreply scrip.


Best regards, Ruslan.

So, is there a good way to do this for only one queue, out of 20?

Deleting the global scrip and adding in 19 new local ones (and adding
it to all new queues created after this) seems the wrong thing.

If I had 19 queues I didn’t want to send autoreplies and only 1 I did,
that would make sense.

RT 3.4.5, btw.

Thanks!

JB


JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Living, Inc. Boston, MA 02129 www.tripmania.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html


Best regards, Ruslan.
JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Living, Inc. Boston, MA 02129 www.tripmania.com