Postmasters


#1

Hi all. I have downgraded to 1.0.7 (thanks for all help I got about this
in private emeials and here on the list).

I read in the README-fil that an email from a postmaster will not be
stored in the ticketsystem. Is it possible to change this behavior? Our
abuse-department often receives mails from postmaster-addresses and we
want them to be accepted by RT. I see the problem with possible mail
loops.

Hope someone can help me =)

Greetings!

Joakim Adolfsson Phone: +46 (0)8 59828125 EMail: jocke@sightcon.se
Systems engineer : +46 (0)70 7713100 Web : http://www.sightcon.se
SightCon HB Fax : +46 (0)70 7113100 ICQ# : 14239842


#2

You can simply clobber the regexp which matches 'postmaster’
in lib/rt/ui/mail/manipulate.pm.On Tue, Mar 06, 2001 at 11:59:51PM +0100, Joakim Adolfsson wrote:

Hi all. I have downgraded to 1.0.7 (thanks for all help I got about this
in private emeials and here on the list).

I read in the README-fil that an email from a postmaster will not be
stored in the ticketsystem. Is it possible to change this behavior? Our
abuse-department often receives mails from postmaster-addresses and we
want them to be accepted by RT. I see the problem with possible mail
loops.

Hope someone can help me =)


Greetings!


Joakim Adolfsson Phone: +46 (0)8 59828125 EMail: jocke@sightcon.se
Systems engineer : +46 (0)70 7713100 Web : http://www.sightcon.se
SightCon HB Fax : +46 (0)70 7113100 ICQ# : 14239842


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