Postgres, Perl 5.8.1, RT 3.0.6 install woes

So, I take it I need to rebuild PostgreSQL and probably DBD::Pg, right?

Any idea on the second error? This is Solaris 7 and syslogd is of course
running.

Are the myriad requisite modules for RT tested to work properly with
Perl 5.8.1? If not, what is the recommended version of Perl to use at
this point?


Password:
Now creating a database for RT.
Creating Pg database rt3.
DBD::Pg::db do failed: ERROR: Multi-byte support is not enabled at //afs/rcf/admin/utils/rt/sun4x_57/sbin/rt-setup-database line 212, line 1.
Now populating database schema.

Now inserting database ACLs
Now inserting RT core system objects
Checking for existing system user…not found. This appears to be a new installation.
Creating system user…done.
Now inserting RT data
Creating Superuser ACL…Creating groups…3.4.5.6.7.8.9.done.
Creating users…unix dgram connect: Socket operation on non-socket at /afs/rcf/admin/utils/rt/sun4x_57/lib/perl5/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77
unix dgram connect: Socket operation on non-socket at /afs/rcf/admin/utils/rt/sun4x_57/lib/perl5/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77
no connection to syslog available at /afs/rcf/admin/utils/rt/sun4x_57/lib/perl5/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77
*** Error code 95
make: Fatal error: Command failed for target `initialize-database’

Jeff Blaine wrote:

So, I take it I need to rebuild PostgreSQL and probably DBD::Pg, right?

Probably. It couldn’t hurt :^)

Any idea on the second error? This is Solaris 7 and syslogd is of course
running.

Log::Dispatch::Syslog failed in a different creative way on Solaris
under 5.8.0. Simplest workaround is to disable LogToSyslog in your
RT_SiteConfig, and log to file instead.

Are the myriad requisite modules for RT tested to work properly with
Perl 5.8.1? If not, what is the recommended version of Perl to use at
this point?

I don’t know how much testing has been done under 5.8.1; 5.8.0
is generally known to work pretty well.

Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

“JB” == Jeff Blaine jblaine@mitre.org writes:

JB> Are the myriad requisite modules for RT tested to work properly with
JB> Perl 5.8.1? If not, what is the recommended version of Perl to use at
JB> this point?

I wouldn’t count on it. Read the perldetla for 5.8.1 and pay
particular attention to the multi-byte (unicode) support changes.
Things were silently done behind the scenes in 5.8.0 are no longer
done in 5.8.1. I’m sure 5.8.0 will work, as that’s what I use. I
haven’t upgraded to 5.8.1 just yet.

Vivek Khera, Ph.D. Khera Communications, Inc.
Internet: khera@kciLink.com Rockville, MD +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera http://www.khera.org/~vivek/

“JB” == Jeff Blaine jblaine@mitre.org writes:

JB> Are the myriad requisite modules for RT tested to work properly with
JB> Perl 5.8.1? If not, what is the recommended version of Perl to use at
JB> this point?

I wouldn’t count on it. Read the perldetla for 5.8.1 and pay
particular attention to the multi-byte (unicode) support changes.
Things were silently done behind the scenes in 5.8.0 are no longer
done in 5.8.1. I’m sure 5.8.0 will work, as that’s what I use. I
haven’t upgraded to 5.8.1 just yet.

The myriad requisite modules are still required. And we’ve caught a
couple of issues with fixes in 5.8.1 that don’t yet play well with RT.
We expect to release an updated version of RT within the next several weeks.


=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Vivek Khera, Ph.D. Khera Communications, Inc.
Internet: khera@kciLink.com Rockville, MD +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera http://www.khera.org/~vivek/


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