Postfix does not send email reply from RT4


#1

hiiii all i need your help
i have Rt4.4.3 work fine with fetchmail for inbound and postfix for outbound
when i send an email to my RT adress i have a ticket created but the email notfy the sender caused a proble

" relay=smtp.xxxxx[x.x.x.x]:25, delay=0.28, delays=0.01/0/0.26/0.01, dsn=5.1.1, status=bounced (host smtp.xxxxxx[x.x.x.x] said: 550 5.1.1 www-data@xxxxx: Recipient address rejected: xxxxxx (in reply to RCPT TO command))
"
i dont find the problem because my postfix work fine when i test this from command line
thanks for help


#2

This response from a mail server would usually indicate that the email address in question does not exist, or is not able to receive mail.

Hope this helps.
/Lars


#3

thanks fo reply
this is a big problem i dont find a solution
i’m not be able to send ticket from my RT4 web interface with email using postfix also when i open ticket with mail ther is no reply to requestor it seems an error between postfix and RT4 because postfix work fine when i try to test ti from command line
any one know how made canonical adreess with postfix in order to work with rt4??
please help me


#4

And what happens if you try to send the e-mail from command line but under the user/group that uses your webserver?


#5

hello thanks fo reply
problem resolved with generic file by fixing the sender adress