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Jesse,
Yes, a ‘make test’ not only worked, so did a ‘make install’. Just to be
sure, is 1.0.7 the current release of RT? That is what I downloaded from
CMU’s mirror site.
I did a bit more research on the libmysqlclient.so.x stuff. Apparently,
libmysqlclient.so.10 is installed by the libmysqlclient10 package (how
odd, eh?). There is an available libmysqlclient9 package, however before
I installed it to try it out, I noticed that one of the file in the error
message was /usr/lib/perl5/5.005/i386-linux/DynaLoader.pm, and
investigated where that came from. It was installed as part of the
perl-5.005-base package. Now, I upgraded my perl install via CPAN to
5.6.1 recently, but that lives in /usr/local/bin. So, I moved
/usr/bin/perl (which was a link itself) to /usr/bin/old.perl and replaced
it with a new link in /usr/bin to /usr/local/bin/perl. Voila! The error
has gone away!
All is well. But now I’ve got some new questions:
In terms of configuring Apache for the WebUI, what do I set my document
root, to? Is it arbitrary, so long as I create a forward to the cgi
files? Is this correct? If so, to which file do I create the link? Does
it depend on the function that I’m trying to perform (admin, queue
management, ticket manipulation, etc)? Any insight on this would be
helpful.
Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben@netraverse.com
Tel: 919-465-6400
Fax: 919-465-6401On Thu, 7 Jun 2001, Jesse wrote:
You don’t need or wantlibmysqlclient.so.9. That’s tied to an old
version of mysql. Did a make test of the msql-mysql-modules work?
On Thu, Jun 07, 2001 at 02:17:35PM -0400, Ben Pitzer wrote:
Jesse,
This did not work.
I removed my MySQL package, and reinstalled it. I also did a ‘make
uninstall’ on the Msql-Mysql-Modules and tried reinstalling it from
scratch. It successfully installed (however the libmysqlclient.so.10 was
never removed when I did the ‘make uninstall’), however there is still no
libmysqlclient.so.9 anywhere on my system. I still get the same error
when trying to execute the rtadmin command.
Any further thoughts?
Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben@netraverse.com
Tel: 919-465-6400
Fax: 919-465-6401
On Thu, 7 Jun 2001, Jesse wrote:
It sounds like you’ve upgraded your mysql install since you installed the
perl database driver for it. reinstalling Msql-Mysql-Modules from scratch
might work for you.
Just making that symlink is a bad idea, since the reason those names change
is that mysql’s APIs have likely changed and they don’t want you linking against
the old libraries and thinking they’re the new ones.
-j
On Thu, Jun 07, 2001 at 10:31:50AM -0400, Ben Pitzer wrote:
Jesse,
Yes, there is a /usr/lib/libmysqlclient.so.10. I never searched for that
specifically. Are you suggesting a symlink called libmysqlclient.so.9 to
that file? Will that cause problems with any rt functions to use that
library instead of libmysqlclient.so.9?
Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben@netraverse.com
Tel: 919-465-6400
Fax: 919-465-6401
On Thu, 7 Jun 2001, Jesse wrote:
Is there any libmysqlclient.* on your box at all?
On Thu, Jun 07, 2001 at 09:46:14AM -0400, Ben Pitzer wrote:
Jesse,
Absolutely. I followed the instructions in the installation documentation
directly. I’ve tried to slocate the libmysqlclient.so.9 file on my
systems, and it doesn’t appear to be anywhere, so it’s not even a problem
that symlinking could fix.
Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben@netraverse.com
Tel: 919-465-6400
Fax: 919-465-6401
On Wed, 6 Jun 2001, Jesse wrote:
Did you Enable MysqlPerl emulation when building msql-mysql-modules?
On Wed, Jun 06, 2001 at 05:44:02PM -0400, Ben Pitzer wrote:
Folks,
I’ve “successfully” installed RT on a Progeny Debian machine, along with
all of the appropriate Perl modules, including Msql-Mysql-modules. All of
this seemed to go correctly, although the Msql-Mysql-modules install did
take some modification of the makefile to get it to work, but that should
not be affecting my current problem, which is this:
After installing, I try to run the rtadmin commmand out of the rt/bin/
directory. This is the error I get:
bash-2.04# ./rtadmin queue -create sysadmin
Can’t load ‘/usr/lib/perl5/5.005/i386-linux/auto/DBD/mysql/mysql.so’ for
module DBD::mysql: libmysqlclient.so.9: cannot load shared object file: No
such file or directory at /usr/lib/perl5/5.005/i386-linux/DynaLoader.pm
line 169.
at /usr/lib/perl5/5.005/i386-linux/Mysql.pm line 13
BEGIN failed–compilation aborted at /project/rt/lib/rt/database.pm line
8.
This is a problem for me, obviously. This seems to indicate to me that
something in the Msql-Mysql-modules install failed, however it went in
fine. Now, though, when I go back to it, it fails the ‘make test’ portion
of the install, but I think that this is the result of me changing the
root MySQL password. Does anyone have any thoughts?
Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben@netraverse.com
Tel: 919-465-6400
Fax: 919-465-6401
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