Possible to view a ticket with inline graphics wysiwyg

RT Users
1

Hi,

We do often receive emails with the form

1st Click:

Screenshot 1

next click here

screenshot 2

next click here

screenshot 3

etc…

When this email arrives in RT it shows.

1st Click:

next click here

next click here

etc…

screenshot 1
screenshot 2
screenshot 3

Is it possible for to have the emails and attachments inline as they
were sent?

Thanks,
Gilbert.

2

Is it possible for to have the emails and attachments inline as they
were sent?

This is (unfortunately) not possible at the moment because RT doesn’t
rewrite tags which refer to CIDs. Support for that would be great.

Thomas