Possible "My Tickets" bug

RT Users
1

rt-3.6.0pre1
SearchBuilder-1.43

The default saved search for “My Tickets” is defined as:

Owner = ‘CurrentUser’ OR AdminCc.Name LIKE ‘CurrentUser’

however ‘CurrentUser’ is converted to the UserID number which is
resolved for Owner but not for AdminCC.Name (even if “LIKE” is changed
to “=”).

Taan

2

Not a bug.
The “My Tickets” search was not the default that shipped with RT.

And to fix the search on AdminCC I needed to include:
AdminCC.ID = ‘CurrentUser’ in the search.

3

I think correct one is:
Owner = ‘CurrentUser’ OR AdminCc.id = ‘CurrentUser’

PS: I don’t see AdminCc part in the repository.On 5/9/06, taan taan@cryologic.com wrote:

rt-3.6.0pre1
SearchBuilder-1.43

The default saved search for “My Tickets” is defined as:

Owner = ‘CurrentUser’ OR AdminCc.Name LIKE ‘CurrentUser’

however ‘CurrentUser’ is converted to the UserID number which is
resolved for Owner but not for AdminCC.Name (even if “LIKE” is changed
to “=”).

Taan

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Best regards, Ruslan.