It seems that emails with address lines of this form:
“>'>
(quotes included, this is a valid email address, I think) cause RT to
be unable to display a ticket. I think this may be a possible cross
site scripting problem or at least some data that should be escaped in
the web interface. Help on how to delete such a ticket would be
appreciated.
Thanks,
Steve
Steve Wills, Senior Systems Administrator
WebAssign, http://www.webassign.net/
Phone: (919) 829-8181 x116 Cell: (919) 622 6826