Possible bug with Create.html and keyword selection in 2.0.8?

RT Users
1

When creating a new ticket with WebGUI I assigned a couple general
keywords selections like:

label1 → single childen of keywordroot1
label2 → single childen of keywordroot2
label3 → multiple childen of keywordroot3

When using Create form any single selection is lost - both
with single and multiple children keyword selection. But when I select
two or more with eg. level3 above - this time the keyword selection is
saved.

I get the same behaviour with local keywords selection.

Has anyone seen the same? I’m still experimenting with customising
RT2 to use Polish encoding so I’m not 100% sure if it’s not a side effect
of my changes to the code…

Regards

(ab)

-= Andrzej Bursztynski, email: and@pse.pl tel +48-27-2221112 fax +48-27-2221209
-= Polskie Sieci Elektroenergetyczne SA, 00-950 Warszawa, ul. Mysia 2, POLAND

2

There was a patch posted to rt-users just after the release.

It’ll be fixed in 2.0.9On Thu, Oct 18, 2001 at 09:48:29PM +0200, Andrzej Bursztynski wrote:

When creating a new ticket with WebGUI I assigned a couple general
keywords selections like:

label1 → single childen of keywordroot1
label2 → single childen of keywordroot2
label3 → multiple childen of keywordroot3

When using Create form any single selection is lost - both
with single and multiple children keyword selection. But when I select
two or more with eg. level3 above - this time the keyword selection is
saved.

I get the same behaviour with local keywords selection.

Has anyone seen the same? I’m still experimenting with customising
RT2 to use Polish encoding so I’m not 100% sure if it’s not a side effect
of my changes to the code…

–
Regards

(ab)

-==============================================================================
-= Andrzej Bursztynski, email: and@pse.pl tel +48-27-2221112 fax +48-27-2221209
-= Polskie Sieci Elektroenergetyczne SA, 00-950 Warszawa, ul. Mysia 2, POLAND
-==============================================================================

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