Port forward

RT Users
1

I have a problem with my RT install.
The domain name of the installation is pointed at the ip of another
system (our firewall) which port forwards the RT port to the RT server.
Right now my RT works fine locally but when I go to it from its public
IP it does not work, I just get the “You’re almost there!” web page. I
am guessing my Apache is not configured to serve perl pages to
requests not coming to one of its ips, actually its only compiling
perl for 127.0.0.1 requests.
Can someone point me at what may be wrong, I have looked everywhere I
could think but maybe I missed something.
Thanks,

–Carlos

2

Carlos Solorzano wrote:

I have a problem with my RT install.
The domain name of the installation is pointed at the ip of another
system (our firewall) which port forwards the RT port to the RT server.
Right now my RT works fine locally but when I go to it from its public
IP it does not work, I just get the “You’re almost there!” web page. I
am guessing my Apache is not configured to serve perl pages to
requests not coming to one of its ips, actually its only compiling
perl for 127.0.0.1 requests.
Can someone point me at what may be wrong, I have looked everywhere I
could think but maybe I missed something.
Thanks,

–Carlos

can you post the relevant lines from httpd.conf please

3

Thanks for the reply but of course I figured it out minutes after
sending the email even though I had been working on it for a while :slight_smile:
On my vhost rt file under the VirtualHost definition I had not put
all my possible IPs. That fixed it.

–CarlosOn Jan 31, 2008, at 10:37 PM, Chaim Rieger wrote:

Carlos Solorzano wrote:

I have a problem with my RT install.
The domain name of the installation is pointed at the ip of
another system (our firewall) which port forwards the RT port to
the RT server.
Right now my RT works fine locally but when I go to it from its
public IP it does not work, I just get the “You’re almost there!”
web page. I am guessing my Apache is not configured to serve perl
pages to requests not coming to one of its ips, actually its only
compiling perl for 127.0.0.1 requests.
Can someone point me at what may be wrong, I have looked everywhere
I could think but maybe I missed something.
Thanks,

–Carlos

can you post the relevant lines from httpd.conf please